Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.
Last Updated: February 16, 2026
1. Company Information
This privacy policy is provided by:
Yiwu CiviParty Craft Co., Ltd
Brand: FestaJoy
Address: FL13, No.96 Kaiyuan North Road, Niansanli District, Yiwu, China
Email: cicizhang@civiparty.com
Phone: +86 13486993491
2. Information We Collect
Personal Information You Provide
- Contact details (name, email address, phone number, company name)
- Business information (company address, industry, purchasing requirements)
- Communication records (inquiry messages, email correspondence)
- File attachments (product specifications, design requirements)
Automatically Collected Information
- IP address and browser information
- Website usage data and analytics
- Cookies and similar tracking technologies
- Page views and interaction patterns
3. How We Use Your Information
Respond to Inquiries: Process and reply to your business inquiries and quote requests
Catalog Distribution: Send product catalogs, price lists, and promotional materials
Customer Relationship Management: Maintain business relationships and follow up on potential orders
Website Improvement: Analyze website usage to enhance user experience
Legal Compliance: Meet regulatory requirements and business obligations
4. Third-Party Services
We may use the following third-party services to operate our website and business:
Web Hosting & Email
Hosting providers and email services for website operation and communication
Analytics Tools
Website analytics to understand visitor behavior and improve our services
Form Processing
Contact form and inquiry processing services
Communication Tools
Email marketing and customer communication platforms
5. Data Retention & Deletion
Retention Periods
Active Business Inquiries: Retained for up to 3 years from last communication
Customer Records: Maintained for 7 years for business and tax purposes
Website Analytics: Aggregated data retained for 2 years
Marketing Communications: Until you unsubscribe or request deletion
Deletion Policy
Data is automatically deleted after retention periods expire. You may request earlier deletion by contacting our privacy team.
6. Your Rights
Access
Request a copy of your personal data
Correction
Update or correct inaccurate information
Deletion
Request removal of your data
Portability
Receive your data in a portable format
Objection
Object to certain data processing
Restriction
Limit how we process your data
7. Contact Us
Privacy Questions or Requests
For any privacy-related inquiries, data requests, or concerns, please contact our privacy team:
Privacy Email
privacy@civiparty.com
Response Time
Within 30 days
We are committed to resolving privacy concerns promptly and transparently. All requests will be handled in accordance with applicable data protection laws.
8. Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by email (if we have your email address) or by posting a prominent notice on our website. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.
This privacy policy is part of our commitment to protecting your personal information and maintaining transparency in our business practices.